At The Lunar Creations, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

Website: thelunarcreations.store

Who We Are

The Lunar Creations is an online store offering artistic and decorative products, including illuminated artwork, moon lamps, paintings, Islamic calligraphy art, and other creative products.

Our website address is: https://thelunarcreations.store

Comments

When visitors leave comments on our website, we collect the information provided in the comments form, along with the visitor’s IP address and browser user-agent string to help detect and prevent spam.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using the service. After your comment is approved, your profile picture may be visible publicly alongside your comment.

Media

If you upload images to our website, please avoid uploading images that contain embedded location information, such as EXIF GPS data. Visitors may be able to download and extract location information from images published on the website.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, provide essential website functionality, and help us understand how visitors use our website.

If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year.

If you visit our login page, a temporary cookie may be used to determine whether your browser accepts cookies. This cookie does not contain personal information and is deleted when you close your browser.

When you log in, cookies may be used to save your login information and screen preferences. Login cookies generally last for two days, while screen preference cookies may last for up to one year. Selecting “Remember Me” may keep you logged in for up to two weeks.

If you edit or publish an article, an additional cookie may be stored to identify the relevant post. This cookie expires after one day.

You can manage or disable cookies through your browser settings, although disabling certain cookies may affect some website functionality.

What Information We Collect

Depending on how you interact with The Lunar Creations, we may collect information such as:

  • Name and contact details
  • Email address
  • Billing and shipping information
  • Phone number
  • Order and purchase details
  • Account information
  • Messages or information submitted through contact forms
  • Website usage and technical information
  • IP address and browser/device information

We only collect information that is reasonably necessary to provide and improve our services.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate with you about your orders
  • Manage customer accounts
  • Process payments through our payment providers
  • Improve our products, services, and website
  • Prevent fraud, spam, and unauthorized activity
  • Send promotional communications where permitted and where you have provided appropriate consent
  • Comply with applicable legal and regulatory requirements

Embedded Content From Other Websites

Articles or pages on our website may include embedded content such as videos, images, social media posts, or other third-party content.

Embedded content from other websites may behave in the same way as if you had visited the third-party website directly. These websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content.

We recommend reviewing the privacy policies of third-party websites before interacting with their embedded content.

Who We Share Your Data With

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment processing providers
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Fraud and spam prevention services
  • Analytics and marketing services, where applicable
  • Other service providers necessary to process and fulfill your orders

These providers receive only the information reasonably necessary to perform their services.

If you request a password reset, your IP address may be included in the password-reset email.

How Long We Retain Your Data

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining customer accounts, providing customer support, resolving disputes, preventing fraud, and meeting legal or administrative requirements.

If you leave a comment, the comment and its metadata may be retained indefinitely so that we can recognize and approve follow-up comments automatically.

For registered customers, we retain the personal information provided in their account for as long as the account remains active or as necessary for legitimate business and legal purposes.

Your Rights Over Your Data

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy or export of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain types of processing

If you would like to exercise an applicable privacy right, please contact us.

Some information may need to be retained where we are legally required or permitted to do so, including information needed for administrative, legal, security, fraud-prevention, or transaction-related purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Depending on the services used by The Lunar Creations, certain information may also be processed by third-party service providers located in different countries. We take reasonable steps to ensure that information is handled appropriately and securely.

Payment Information

Payments made through our website may be processed by third-party payment providers. The Lunar Creations does not necessarily store complete payment card details on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intentionally designed to collect personal information from children. We encourage parents or guardians to supervise children’s online activities.

Changes to This Privacy Policy

The Lunar Creations
Website: thelunarcreations.store

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updates will be published on this page, along with the updated Last Updated date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact The Lunar Creations through the contact information provided on our website.